Refund and Return Policy

Refund & Return Policy

At Klyte, every piece is made with purpose and printed specially for you once your order is placed. Because of this made-to-order process, we follow a limited return and replacement policy.

Returns & Exchanges

We currently do not accept returns or exchanges for:

  • Incorrect size selected by customer

  • Change of mind

  • Preference regarding color, design, or fit

  • Incorrect shipping address provided at checkout

  • Orders refused or not accepted at delivery

Please review the size chart carefully before placing your order.

Damaged, Defective or Incorrect Products

We are committed to delivering premium quality products. If you receive:

  • A damaged item

  • A defective or misprinted product

  • An incorrect item

we will gladly arrange a replacement or provide a suitable resolution.

To raise a claim, please contact us within 24 hours of delivery with:

  • Order number

  • Clear product photos

  • Unboxing video showing the issue

  • Brief description of the problem

Claims submitted without sufficient proof may not be eligible for replacement.

Replacement Process

Once your request is reviewed and approved, a replacement order will be processed at no additional cost.

Replacement timelines may vary depending on production and shipping availability.

Order Cancellation

Orders may be cancelled only before production begins.

Once an order enters printing or fulfillment, cancellation is not possible as all Klyte products are made-to-order.

Refunds

Refunds are issued only in cases where:

  • Replacement is not possible

  • Order is confirmed lost during transit

  • A verified issue cannot be resolved through replacement

Approved refunds are processed to the original payment method within 5–10 business days.

Contact Us

For any support related to your order, contact us at:

Email: klytesupport@gmail.com

We’re here to help and will do our best to resolve every genuine concern quickly and fairly.

— Team Klyte